Legal

Privacy Policy

Last updated: July 2026

This Privacy Policy explains how PowerCraft MEP Contracting LLC (“PowerCraft MEP”, “we”, “us”, or “our”) handles personal information collected through powercraftmep.com and our direct business communications. Please read it carefully.

1. Who We Are

PowerCraft MEP Contracting LLC is a UAE-registered MEP contracting company with its head office at By Omniyat Business Bay, Dubai, United Arab Emirates. We operate powercraftmep.com and powercraft.ae as our official web properties. For privacy enquiries, contact us at [email protected].

2. What Information We Collect

We collect the following categories of personal data:

  • Contact information — name, email address, phone number, and company name when you submit an enquiry, quote request, or job application through our website forms.
  • Project information — project location, scope, and timeline details you voluntarily share in your message or brief.
  • Communication records — records of emails, WhatsApp messages, and calls you initiate with us for business purposes.
  • Technical data — IP address, browser type, device type, pages visited, and session duration collected automatically via website analytics.
  • Newsletter subscriptions — email address if you opt in to our newsletter via the footer subscription form.

We do not collect payment card data, national identity information, or sensitive personal data through our website.

3. How We Use Your Information

We use the personal data we collect for the following purposes:

  • To respond to your project enquiry, quote request, or general question within the timeframe stated on our website.
  • To evaluate and follow up on job applications you submit to us.
  • To send project-related information, proposals, and follow-up correspondence related to your stated business interest.
  • To send our newsletter (only where you have opted in, and you may unsubscribe at any time).
  • To analyse website traffic and improve the content and functionality of our website.
  • To comply with legal obligations applicable in the UAE.

4. Legal Basis for Processing

We process your personal data on the following legal bases under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and applicable regulations:

  • Contractual necessity — to respond to your enquiry and take steps towards a potential business contract.
  • Legitimate interests — to operate and improve our website, and to follow up on genuine business enquiries.
  • Consent — for newsletter communications where you have explicitly opted in.

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data. We may share your information with:

  • Service providers — including website hosting providers, email platforms, and analytics tools that process data on our behalf under data processing agreements.
  • Internal team members — project managers or HR staff who need to respond to your enquiry or application.
  • Legal authorities — where we are required by UAE law, court order, or regulatory authority to disclose your information.

Any third-party tools we use (such as Google Analytics) operate under their own privacy policies. We encourage you to review these independently.

6. Data Retention

We retain your personal data for as long as is necessary to fulfil the purpose for which it was collected:

  • Enquiry and quote correspondence: up to 3 years from the date of last contact.
  • Project-related communications for completed contracts: up to 7 years in line with UAE commercial record-keeping requirements.
  • Job applications (unsuccessful): up to 12 months unless you request earlier deletion.
  • Newsletter subscriber data: until you unsubscribe.
  • Website analytics data: in aggregate, anonymised form on an ongoing basis.

7. Your Rights

Subject to applicable UAE privacy law, you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data where there is no legitimate reason for us to continue processing it.
  • Withdraw consent for newsletter communications at any time by clicking unsubscribe in any email we send.
  • Object to our processing of your data on legitimate interest grounds.

To exercise any of these rights, email [email protected] with “Privacy Request” in the subject line. We will respond within 30 calendar days.

8. Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience and to collect anonymous analytics data. Essential cookies are required for the website to function correctly. Analytics cookies help us understand how visitors use our site.

You can manage or disable non-essential cookies through your browser settings. Disabling cookies may affect the functionality of some parts of the website.

9. Security

We take reasonable and appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include SSL/TLS encryption for data in transit, access controls for internal systems, and regular review of our data handling practices.

No method of internet transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us: